Terms of Service

These Terms of Service ("Terms") govern access to and use of the Revyra website, application, and services (the "Service"). By creating an account, starting a free trial, or using the Service in any way, you agree to be bound by these Terms in their entirety.

If you do not agree to these Terms, do not access or use the Service.

1. Company Information

Revyra is operated by:

Clément Antoine Robert COMBIS Individual Entrepreneur (France) Address: 5 Rue Albert Perdreaux, 92370 Chaville, France Email: support@revyra.app

2. Scope and Eligibility — B2B Only

The Service is provided exclusively for professional and business use (B2B).

By using Revyra, you represent and warrant that:

you are acting in a professional or business capacity;
you are not a consumer within the meaning of applicable consumer protection laws;
you have full authority to bind your business to these Terms;
you are at least 18 years of age and legally capable of entering into a binding agreement.

The Service is not intended for, and may not be used by, individual consumers.

This B2B-only scope applies globally, including in the United States, France, and all other jurisdictions.

3. Description of the Service

Revyra is a software-as-a-service platform that connects to a user's calendar (e.g., Google Calendar) and enables automated or manual follow-up communications based on user-defined rules, templates, schedules, and recipient lists.

The Service currently supports:

Email follow-ups via Scaleway (email delivery infrastructure);
SMS follow-ups via Twilio (SMS delivery infrastructure), where enabled and available;
Calendar synchronization via Google Calendar API;
Automation rules configured and controlled entirely by the user.

Revyra is a technical tool only. It does not initiate, approve, review, or control communications on behalf of users.

Features and availability may vary by plan and are subject to change at any time.

4. Account, Security, and Configuration

You are solely responsible for:

maintaining the confidentiality of your account credentials;
all activity occurring under your account, whether authorized by you or not;
the configuration of all automation rules, templates, sending schedules, delays, and recipient lists;
ensuring that all settings comply with applicable laws.

You must notify Revyra immediately at support@revyra.app if you suspect unauthorized access to your account.

Revyra may modify, update, suspend, or discontinue features at any time, including during early access or MVP phases, without guaranteeing backward compatibility or prior notice.

5. Third-Party Services

The Service relies on third-party infrastructure providers, including:

Google APIs — calendar synchronization;
Scaleway — email delivery;
Twilio — SMS delivery (where enabled);
Stripe — payment processing;
Supabase — database and authentication;
Vercel — frontend hosting.

The availability, performance, deliverability, and compliance policies of each channel depend on the respective third-party provider. Revyra is not responsible for outages, deliverability failures, filtering, blocking, policy changes, or any restrictions imposed by these providers.

Your use of SMS features is also subject to Twilio's Acceptable Use Policy, available at https://www.twilio.com/en-us/legal/aup. You are responsible for complying with Twilio's policies in addition to these Terms.

6. Email Automation — User Responsibility

Revyra provides technical email automation tools only. Revyra does not:

initiate, review, or approve email communications;
select or validate recipients;
verify whether recipients have provided consent;
monitor message content for compliance.

You are solely and entirely responsible for:

selecting all recipients;
ensuring all recipients have provided appropriate consent prior to receiving communications;
complying with all applicable laws, including but not limited to:
- CAN-SPAM Act (United States);
- CASL (Canada);
- GDPR and ePrivacy Directive (European Union);
- any other applicable email marketing or anti-spam regulations.
the content of all messages sent through the Service;
maintaining records of consent.

Revyra strongly recommends using manual validation and recipient filtering features to control outgoing email communications before enabling automation.

7. SMS Automation — User Responsibility and TCPA Compliance

This section applies to all users who enable SMS features. SMS is a heavily regulated communication channel, and your obligations under applicable law are strict and non-negotiable.

7.1 General Responsibility

Revyra provides SMS delivery infrastructure only, via Twilio. Revyra does not:

initiate, review, or approve SMS messages;
select SMS recipients;
verify consent from SMS recipients;
monitor SMS content for compliance.

You are solely and entirely responsible for:

determining the nature of each SMS message you send (transactional/informational vs. marketing) and obtaining the appropriate level of consent accordingly;
complying fully with all applicable laws, including but not limited to:
- TCPA — Telephone Consumer Protection Act (United States): under the TCPA as clarified by the FCC, the required consent level depends on the message type:
  - Prior express written consent (PEWC) is required for marketing or promotional SMS messages sent via automated systems — this is the stricter standard, requiring a clear, documented, affirmative written agreement (electronic form or checkbox is acceptable);
  - Prior express consent (PEC) is required for purely informational or transactional messages (e.g., appointment reminders or delivery confirmations that contain no promotional content) — providing a phone number in the context of an appointment or transaction may satisfy this standard;
  - violations of the TCPA may result in statutory damages of $500 to $1,500 per message, with no requirement to prove actual harm;
  - when in doubt about whether a message qualifies as transactional or marketing, treat it as marketing and apply PEWC;
- CTIA Messaging Principles and Best Practices;
- 10DLC carrier registration requirements (US);
- CASL (Canada);
- GDPR and ePrivacy Directive (EU);
- any other applicable telecommunications, privacy, or marketing laws.

7.2 Opt-In Requirements

You must obtain the appropriate level of opt-in consent from each recipient before sending any SMS through the Service, as defined by applicable law and described in Section 7.1 above:

for marketing or promotional SMS: you must obtain prior express written consent (PEWC) — a clear, affirmative, documented agreement (electronic form or checkbox is acceptable);
for purely transactional or informational SMS (containing no promotional content): you must obtain at minimum prior express consent (PEC).

In all cases, consent must be:

freely given, specific, and unambiguous;
documented and retained by you for as long as you send communications to that recipient;
separate from other terms and conditions where required by law.

When in doubt about whether a message qualifies as transactional or marketing, treat it as marketing and obtain PEWC.

You must not send SMS messages to:

recipients who have not provided the required level of consent;
recipients who have previously opted out or sent an opt-out keyword;
phone numbers obtained from purchased, scraped, or third-party lists without documented opt-in consent.

7.3 Opt-Out Handling

You are responsible for honoring opt-out requests promptly and in compliance with applicable law.

Under FCC rules effective April 2025, consumers may revoke consent to receive automated texts "in any reasonable manner." You must accept and honor opt-out requests regardless of the channel or method used by the recipient. Standard opt-out keywords recognized by carriers and required by FCC rules include, without limitation: STOP, QUIT, END, REVOKE, OPT-OUT, CANCEL, UNSUBSCRIBE.

You must honor opt-out requests within 10 business days of receipt, and maintain an internal suppression list to ensure opted-out numbers are never contacted again for marketing purposes.

Revyra and Twilio may process standard opt-out keywords automatically at the carrier level, but ultimate compliance responsibility remains with you. You must not re-contact a recipient who has opted out, except to send a single, non-marketing confirmation of the opt-out.

7.4 US Carrier Compliance and 10DLC Registration

If you send SMS messages to US phone numbers via Revyra, you acknowledge that:

US mobile carriers require A2P (Application-to-Person) 10DLC brand and campaign registration for all application-to-person SMS traffic, including messages sent via Twilio;
registration must be completed directly in the Twilio Console (or via Twilio's API for ISVs) by creating a Brand profile and registering a Campaign with The Campaign Registry (TCR) — campaign reviews currently take approximately 10–15 business days;
unregistered traffic is subject to increased carrier filtering, blocking, and additional per-message fees from carriers;
carrier filtering, delivery failures, or blocking resulting from incomplete or non-compliant 10DLC registration are not the responsibility of Revyra or Twilio;
you must ensure your registered use case accurately describes the messages you are sending — misuse of a registered campaign may result in Twilio suspending your account.

You are solely responsible for completing and maintaining valid 10DLC registration before sending A2P SMS to US numbers.

7.5 Prohibited SMS Uses

You must not use the SMS features to send:

unsolicited promotional or marketing messages without prior consent;
messages to recipients who have opted out;
messages using purchased, scraped, or illegally obtained phone number lists;
phishing, fraudulent, or deceptive messages;
messages that violate Twilio's Acceptable Use Policy.

8. Acceptable Use and Anti-Spam

You agree not to use the Service — across any channel (email, SMS, or otherwise) — for:

unsolicited, bulk, or unlawful communications of any kind;
spam campaigns or use of purchased, scraped, or illegally obtained contact lists;
cold outreach to individuals or businesses with no prior relationship or documented consent;
phishing, fraud, impersonation, or any form of deceptive communication;
distribution of malicious content, malware, or harmful code;
any activity that damages the reputation, deliverability, or infrastructure of Revyra, Scaleway, Twilio, or any third-party provider;
any unlawful purpose under applicable local, national, or international law.

Revyra reserves the right to:

apply rate limits or sending restrictions at any time;
block or delay messages flagged as potentially non-compliant or high-risk;
require justification or proof of consent for specific campaigns or recipients;
suspend or terminate accounts at its sole discretion, including without prior notice, if there is evidence of abuse, legal risk, or infrastructure harm.

9. Free Trial

Revyra offers a 7-day free trial to new users, subject to the following conditions:

No payment method is required to start the trial;
SMS features are not available during the free trial period;
The trial is limited to one (1) per person or business entity;
Creating multiple accounts to extend a trial is prohibited and may result in immediate account suspension;
At the end of the trial, access to paid features is suspended unless a subscription is activated;
Revyra reserves the right to modify or discontinue the free trial at any time without notice.

10. Payments, Subscription, and Refund Policy

10.1 Pricing and Billing

Pricing, plans, features, and usage limits are those displayed at the time of subscription activation. All prices are in USD and are exclusive of applicable taxes.

Payments are processed by Stripe. Revyra does not store or access your full payment card details.

10.2 Automatic Renewal

Subscriptions renew automatically at the end of each billing period unless canceled in advance. You authorize Revyra to charge your payment method on file for each renewal.

10.3 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until that date.

10.4 No Refund Policy

All fees paid are non-refundable.

No refunds or credits will be issued for:

partial use of a billing period;
unused time remaining after cancellation;
failure to use the Service;
dissatisfaction with features or results.

Given that a 7-day free trial is available prior to any paid commitment, you acknowledge having had adequate opportunity to evaluate the Service before subscribing.

Refunds may be issued solely in the case of a documented billing error, at Revyra's sole and absolute discretion.

10.5 Failed Payments

If a payment fails, Revyra may restrict or suspend access to the Service until payment is resolved. Continued failure to pay may result in account termination.

11. Suspension and Termination

Revyra may suspend or terminate your access to the Service immediately, with or without notice, if:

you violate these Terms or the Acceptable Use policy;
your activity poses legal, reputational, deliverability, or security risks to Revyra or third parties;
you engage in prohibited SMS or email practices;
payment fails or remains unpaid after a reasonable period;
Revyra is required to do so by law, court order, or regulatory authority.

Upon termination:

your access to the Service is immediately disabled;
automated communications will cease;
data may be deleted in accordance with the Privacy Policy;
no refund will be issued.

You may also terminate your account at any time by contacting support@revyra.app.

12. Intellectual Property

All rights, title, and interest in the Service — including software, interfaces, designs, branding, algorithms, and documentation — are owned by Revyra or its licensors.

No rights are granted to you except the limited, non-exclusive, non-transferable right to access and use the Service in accordance with these Terms during an active subscription.

You may not copy, reproduce, modify, create derivative works from, reverse engineer, or commercially exploit any part of the Service.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available," without any warranties of any kind.

To the maximum extent permitted by applicable law, Revyra expressly disclaims all warranties, whether express, implied, or statutory, including but not limited to:

warranties of merchantability or fitness for a particular purpose;
warranties of non-infringement;
warranties of uninterrupted, error-free, or secure operation;
warranties regarding deliverability of emails or SMS messages;
warranties regarding outcomes or results from use of the Service.

Revyra does not warrant that the Service will meet your specific business needs or legal requirements.

14. Limitation of Liability

To the maximum extent permitted by applicable law:

Revyra shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

loss of revenue, profits, or business;
loss of data or goodwill;
regulatory fines or penalties incurred by you;
damages arising from TCPA, CAN-SPAM, GDPR, CASL, or any other legal violation by you;
costs of substitute services;
any claims by your recipients or clients.

The total cumulative liability of Revyra to you for any and all claims arising from or related to these Terms or the Service shall not exceed the lesser of:

(a) the total fees paid by you to Revyra during the twelve (12) months preceding the claim; or
(b) USD 500.

These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if Revyra has been advised of the possibility of such damages.

Some jurisdictions do not allow limitations on implied warranties or incidental damages. In such jurisdictions, the above limitations apply to the fullest extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Revyra, its founder, affiliates, agents, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

your use or misuse of the Service;
any communications sent through the Service (email or SMS);
your failure to obtain required consents from recipients;
your violation of TCPA, CAN-SPAM, CASL, GDPR, or any other applicable law or regulation;
your violation of these Terms or Twilio's Acceptable Use Policy;
any claim by a recipient of communications sent through your account;
any regulatory investigation, fine, or enforcement action arising from your use of the Service.

This indemnification obligation survives termination of your account and these Terms.

16. Data Protection

Processing of personal data is described in the Privacy Policy, which forms an integral part of these Terms.

When you use the Service to send communications to your own clients or contacts, you act as the data controller and Revyra acts as a data processor, operating solely on your instructions.

You are solely responsible for having an appropriate legal basis to process the personal data of your recipients, and for complying with all applicable data protection laws.

17. Governing Law and Jurisdiction

17.1 Default Governing Law

These Terms are governed by and construed in accordance with French law, excluding its conflict of law provisions.

17.2 Informal Resolution

Before initiating any formal proceedings, both parties agree to attempt in good faith to resolve any dispute arising from or relating to these Terms or the Service through informal negotiation. The disputing party must send written notice describing the dispute to the other party (via support@revyra.app for claims against Revyra). The parties shall have thirty (30) days from receipt of such notice to resolve the dispute informally.

17.3 Jurisdiction — Default

If informal resolution is unsuccessful, any dispute shall be submitted to the exclusive jurisdiction of the courts of Paris, France, notwithstanding multiple defendants, third-party claims, or emergency proceedings.

17.4 Carve-Out for Users Located in the United States

For users whose principal place of business is in the United States, the following alternative applies at the user's option:

These Terms may alternatively be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions;
Disputes may alternatively be submitted to the state or federal courts located in Delaware;
To exercise this option, the user must specify their choice of Delaware law and jurisdiction in their initial written dispute notice under Section 17.2.

If the user does not affirmatively elect this option, the default provisions of Sections 17.1 and 17.3 apply.

18. Force Majeure

Revyra shall not be liable for any delay, degradation, or failure to perform any obligation under these Terms to the extent such failure results from causes beyond its reasonable control, including but not limited to:

acts of God, natural disasters, earthquakes, floods, fires, or other catastrophic events;
acts of war, terrorism, riots, civil unrest, or government actions;
epidemics or pandemics;
outages, failures, or service interruptions caused by third-party providers on which the Service depends, including but not limited to Twilio, Scaleway, Google, Supabase, Vercel, or Stripe;
cyberattacks, denial-of-service attacks, or malicious intrusions affecting Revyra's infrastructure or its third-party providers;
internet or telecommunications network failures beyond Revyra's reasonable control;
changes in applicable law or regulatory requirements that prevent or restrict performance.

In the event of a force majeure event, Revyra will make reasonable efforts to notify affected users and to restore the Service as promptly as practicable. If a force majeure event persists for more than 30 consecutive days, either party may terminate the subscription without penalty by providing written notice to the other party. In such case, Revyra will issue a prorated refund for the unused portion of the billing period — this is the sole exception to the No Refund Policy set forth in Section 10.4.

19. Entire Agreement and Severability

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Revyra regarding the Service and supersede all prior agreements, representations, or understandings.

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Waiver

Revyra's failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce such provision in the future.

21. Changes to the Terms

Revyra may update these Terms at any time. The latest version will always be available at https://www.revyra.app/terms-of-service.

For material changes, Revyra will make reasonable efforts to notify you (e.g., by email or in-app notice). Continued use of the Service after the effective date of any update constitutes your acceptance of the revised Terms.

22. Contact

For questions regarding these Terms or the Service: support@revyra.app